Clay Halla month agoFrom
Slow service, told us transmission service was due, and then claimed they needed a special tool for my 2014 jeep Cherokee that they didn't have to do it. They seemed to take an awfully long time under the vehicle with an impact wrench, and then informed us the oil plug was leaking, never leaked before, I have an immaculate garage floor with no oil spots, probably cross threaded the plug. Never again.
Swga month agoFrom
Great experience. The manager helped me out, by giving me a complementary oil change, when I told him that in my previous visit, the technician accidentally left my oil cap off after changing the oil. My check engine light came on, and it cost me $68.00 to have a mechanic at Roosevelt auto tell me why.
I should have come back immediately to let someone know about my experience, but the manager made it right. I will be back!
K Vanousa month agoFrom
I love this shop! I used them all the time back in high school until I moved to Tacoma. Had a great shop near me down there too, but when I moved up to Seattle, I had a really hard time finding a place that performed excellent service. After several issues with a well known chain (in a few different locations), I decided to come back here since I still come to Enumclaw most weekends to visit family. They always offer fantastic service at prices that are reasonable. Yes, there's usually a wait, but I don't mind. People come here because they're great! They don't try to oversell like other places and on the few instances they've mentioned I've had something wrong, I already knew about it, so they're honest to boot. I really appreciate that, and totally trust them with my car.
