I was visiting the island from Ohio and my hearing aid stopped working. Dr. Crookston was able to make repairs very quickly and the price was reasonable. If I ever need anything additional I’ll be back. I highly recommend this place!
A year ago I finally decided to get another pair of hearing aids. I had tried ones behind the ear from a company called Zounds but found them bulky and not very sensitive. As good hearing aids are expensive and I am retired, I waited almost a year to try a different type, and stop feeling left out of many conversations. My primary care physician recommended that I see Dr. Thacker at the Hearing Zone. He did a thorough evaluation and expertly removed quite a bit of wax. He strongly recommended the wrap around the ear model but I assumed they would be like the Zounds product. Instead I chose a molded version that fit inside my ears. Unfortunately, they never felt very comfortable, even though Dr. Thacker sanded them down several times for me. I also felt that there was an echo in my head that was annoying, so I would often take them out. One day, after taking them out I walked on the beach and they dropped out of my bag and were lost! Although I had an $800 deductible on an insurance policy I bought that covered loss, after some machinations with the insurance company, I was able to get a pair of the wrap around hearing aids he had first recommended. They have turned out to be excellent. They are very comfortable and yet, due to a clever little wire that goes inside my ear lobe, they rarely come loose. Hearing quality is much better as the amplifier is behind my ear instead of within my ear canal. Unlike the molded pair that used batteries, I place these in a charger every night and whenever I’m not wearing them. I had a problem with one not receiving transmissions from bluetooth or GPS. I called the doctor and was able to get in within a few days. He immediately knew what to do, re-setting my phone and solving the problem. The Hearing Zone staff are professional, experienced, supportive, and easily available in person or by phone. If you wish to leave me a comment or question I would be happy to respond.