A special "Shout Out" to the great folks at High Gear Bike Shop, Prescott, Arizona! My new eBike was in need of a re-build/tune up. Danielle responded via Facebook Messenger and was very responsive and kind. She facilitated the type of work I would need done and referred me to Cindy. Cindy explained in detail what I would need done and the approximate price. An appointment was set. Upon arrival I met with Danny who was a very good listener regarding my issues and explained what he would do to accomplish my needs and to make sure my eBike was properly adjusted and serviced. Danny also inserted Tannus Liners in my 26x4 tires. After an 8 Mile ride today I can say, all is great. Hometown Service & Professional Care. Five stars *