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Main location1759 Sean Heights #107 Saanichton British Columbia V8M 0A5 CA(800) 290-4681
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Amenities
Accessibility
Wheelchair accessible parking lot
I am a retired Nuclear Medicine physician with a lengthy experience with electric vehicles. High Tide Energy was recommended to me by a local Tesla owner who had a Tesla Wall Connector installed and was very happy with their service. When I checked their web site, I found that in addition to being certified Tesla installers, they specialized in solar energy installations. I asked High Tide Energy to come to my house in Sidney to give me a quote for a Wall Connector that I had already bought from Tesla, and in addition to see what they could offer for solar. Josh came out, and after discussing the wiring an location of the charging station, went up to the roof to check out solar possibilities. He then spent considerable time explaining what he had in mind, which part of the roof it would go best on and answering all my questions. He first asked me what I had in mind in terms of capacity, then gave detailed recommendations and a timeline for installation if I were to proceed. All this was done in a very professional manner, with no sales pressure and complete answers to all my questions. He gave a ballpark quote, which turned out to be almost exactly the final cost. The cost was quite reasonable; he estimated the the system would pay for itself in about 12 years. They handled all the permits.
High Tide Energy did the installation while I was out of town. It was up and running within 2 weeks of when I signed the contract, and they did a wonderful job. Since installation, they stickhandled application to BC Hydro for net metering. I had a few more questions in the first few weeks of experience with the system. All questions got detailed answers.
In summary, I am extremely happy with the service I got from High Tide Energy. I have already had neighbours coming to the door asking about it. I now have some real green cred on my street. On a sunny summer day, the system has been providing more than 30 KWh.
Update: May 2019. After a year of experience with this system, I decided to see about adding additional panels. Josh came out and poked around on the various sections of the roof. He proposed putting a row of 6 panels on the south-facing roof (existing panels face south-east) and the guys came out a couple of days later for the install. After further discussion with Josh and some more roof inspection, we went with an additional 5 panels - two more facing south and 3 facing south-west. There is room for just two or 3 more.
Speaking of integrity, my next-door neighbour asked Josh to see about possibilities for his house. Josh did his roof and sight lines assessment and recommended no panels at all, because of 25% shading by some nearby tall firs. That’s what I call no sales pressure!
