Our boy's baseball teams were there for a tournament over a June weekend. They were renovating (and still are) the first floor. Safety concerns everywhere (no caution tape used) and strong paint and dust fumes. The free breakfast was served on the first floor. When we got there, we didn't fully check our room. Then my daughter had a shower. There was hair in the drain and I know it wasn't any of ours. No cleaning in the room when we asked the first day even though they said it would happen. One of our baseball kids got really sick as he had asthma. Unfortunately we had to stay there through EventConnect - we had no choice. Will never ever stay there again and will not recommend this place to anyone.
This is by far one of the worst Holiday Inn & Suites I’ve ever stayed at. The hotel is currently undergoing renovations, but the level of cleanliness is unacceptable. Upon checking in, we were given a room that hadn’t been cleaned—beds unmade and everything dirty. After complaining, we were moved to another room that seemed cleaner at first, but we soon found trash in the dresser drawer, and the tile floor was sticky, clearly not mopped. The following morning, breakfast was a disaster, with dirty service items and food residue all over the exterior of the hot food dispensers. It’s clear the management doesn’t care about maintaining basic standards
Limited amount of photos but I can go on and on