Andrea Hawkinsan hour agoFrom
This location only had 1 size left in the black or white sweatpants besides another location had zero xl size left. Fast and friendly service too.
Jesus Rosales Jran hour agoFrom
Associate was very unprofessional after I declined to sign up for the club cali with Hollister. I was in the middle register where it's very visible. I stood there confused right after swiping my card and the associate left to the dressing room. I thought maybe she was bringing the free gift she oferred, I stared at her for a few minutes to see if maybe she was distracted or forgot what she was doing, but it turns out she was purposely ignoring or avoiding me because I had to ask her "are we done here?" Didn't even apologize as she grabbed the receipt and just through it in the bag, I asked for the free gift and it's as if she was annoyed by me. I never complain about customer service but I've never felt more confused and embarrassed standing in the middle of all these people who were getting on point customer service. Cashier 01324076. She might be Management. Avoid this place. Go the extra mile if you have to.
emo kangan hour agoFrom
We certainly understand your concerns and we apologize for the double charge to your card. We have requested a photo of your bank statement showing the double charge in order to both verify the charge occurred, and to assure that we have located the correct transaction to escalate for you. In order to assist you further, we kindly ask that you send us a photo of your bank statement showing only the double charge, and confirm the last 4 digits of the card you used. We look forward to your response here at Hollister Co.
This is what they ask me after double charge for single transition by their error
