DemonKilla3 days agoFrom
Went to this location and was not happy with customer service. I felt like i was bothering them, and didn't feel like a valued customer. I didn't buy anything, due to the fact that i felt like they didn't earn my dollar. I do have to say, that not all associates were like that. before i walked out, an associate came out and was working on displays, and before we walked out, asked she could help us with anything. Super friendly associate, and made me feel that it could be a great place to shop, but by then i was already burnt out waiting for help. I believe that when you walk in a store, your business should she be key in obtaining, or at best making feel like you would want to come back and shop some more if you didn't find your item. In this day and age, and with all that is going on in our country, most will hold on to their money, but when you receive great customer service, you don't mind spending. My hats off to the 1 associate that mades us feel welcome, but to the others, i sorry to say, but you didnt earn my business. There is hope though. All that needs to be done is work on customer service quickly or I'm afraid many other customers will feel as we did when we shopped at your store. Happy Holidays, and I know you can fix this simple issue, and be a great store.
J. Franklin3 days agoFrom
This store has gone downhill since the days of selling punk rock attire, jewelry, and CD's. Apparently the new "hot topic" is copying everything else. It feels like a knock off of Spencer's.
sky butter3 days agoFrom
Got a corpse bride backpack for back to school and i loooove it and also love how they support the gays(lgbtq+)this place i truely recommend to go but most of the backpacks you see online in their store is not at the store👀
