Primary Location
Amenities
Crowd
LGBTQ+ friendly
I recently stayed at your hotel for a week to attend a conference.
At the first night, I was hit with a strong smell of cigarette smoke in the room. This smell was so strong that it made it difficult for me to fall asleep until around 2 PM. I complained to the hotel staff about the smell, but he seemed unconcerned and simply stated carelessly that the smell was from the wood grill in the restaurant and there was nothing he could do because its restarant issue. He offered to subtract the destination fee from my bill as compensation, but I noticed that this fee was still charged after I checked out.
My room was located next to the roof of the restaurant, and the smell of smoke was coming up from the fan on the roof. I tried to open the windows to air out the room, but more smell came in. I eventually found a blind that I could close to keep the smell from coming into the room, but I had to purchase a scent diffuser to help mask the odor.
In addition to the smoke smell, the room was also very small and did not have a desk. This made it difficult for me to work in the room.
Overall, I was disappointed with my stay at your hotel and would not recommend it to others.
