Primary Location
Amenities
Planning
Appointment required
Accessibility
Wheelchair accessible parking lot
Be vigilant when communicating with this company. They lag on everything and prioritize what gets them the most money.
If you're reaching out, make sure to keep a record of whom and when you spoke to them. As well as double-check that they are keeping up with your deadlines.
After communicating with them, you soon understand they have priorities, and your application most definitely isn't one of them.
Had a property showing with one of their managers last week. At the end of a showing she offered us the two bed house. We didn't say anything for a brief moment and she said if we wanted time to think about it we could have it. But my partner jumped in, telling her his answer was yes. Then I expressed that I was a yes too, that I was in love with the rental property. She seemed surprised at first, then smiled and said she'd speak with the owners. The next day we received a phone call saying we were approved for the property, and that we should expect paperwork emailed to us for a digital sign later that day (Friday, 9-23-22). In that phone call we were told that on Thursday 9-29-22, we would meet with her or a rep of Humboldt Property Management on that day to receive the keys and begin the move in process. We both signed the paperwork that same day. So now, in two days, we will be moving in!
Working with this property management was so smooth and easy compared to a lot of the other property management companies we had applied to in our search. I would recommend this management to my best of friends as well as any acquaintance I have. They are that easy to work with. If you get the opportunity to express interest in one of their properties, at least based on my personal experience, be prepared for a very smooth, easy process to get a property that will work for you. Good luck!
Finding housing anywhere is an exceedingly stressful process. You're vulnerable, sometimes working under a strict time table, and failure to secure housing can mean compromised prospects. Whomever is working the phones and running the website at HPM does not understand this, and I'd go so far to say does not understand basic human decency.
I have never, in all my life, dealt with someone ostensibly acting as the face of a company who picked up the phone with zero compassion every single time. Even when the company was in the wrong, even when they said submit your application no sooner than "this date" and then after waiting and waiting for "this date", decide to open/close/lock applications on a date that wasn't listed.
Why did they tell me to submit at a later date if they were only going to allow applications at an unspecified earlier date? I don't know because she hung up on me. After paying money for the privilege of them likely tossing my application into the trash, they hung up on me.
I paid extra just to get housing elsewhere so I wouldn't have to deal with this terrible company another day. Whoever is running this company could hold the phone up to a pack of wild dogs fighting over scraps and that would still be a more human response than what we got during one of the most stressful times in our lives. Do not deal with this company, don't let these guys be your first impression of Humboldt County.
