Lisa Hunter24 days agoFrom
Wow!! Salena was incredible. We had an issue with my daughter’s original dress for her wedding in August. I called Idina and spoke with Salena who met with us the next day. Within a few minutes of talking with Salena after we arrived, she somehow knew exactly what Katy needed! We purchased THE dress off the rack that day and COULD NOT BE HAPPIER!!! The whole experience was amazing! We especially love that her dress is Idina's own label. 🤩
Emily Boerger24 days agoFrom
HIGHLY recommend Idina Bride! They work so hard to make sure you get exactly what you want and need to look beautiful on your wedding day. Their dresses are stunning and they are so patient while you try on as many as you'd like! I never felt rushed or like I needed to hurry up and decide. They know exactly how to accessorize each dress and have such a great selection of accessories.
anna bowers24 days agoFrom
I visited Idina Bride twice and unfortunately had a bad experience both times. My first appointment, the sales associate (Savannah) was explaining the ordering process and said "Once we get the dress in, and you start working out to lose weight, we can also have it altered." ....Not a great start haha....the remainder of the appointment just felt disingenuous and uncomfortable. I decided to give Idina another chance and scheduled a 2nd appointment for a reception dress. Coincidentally, I was nervous to find out that I had the same sales associate. After 20 minutes, Savannah tells me that she has to go help another bride, leaving me in a dress. Over half of the appointment, which I paid for, I did not have a sales associate and I was stuck in a dress. As I was leaving, I requested a refund on my appointment fee considering I didn't have any help. The manager promised that I would receive a refund and would send a quote for a dress that I liked. Thankfully I received the refund, however it has been over 2 weeks and I still have not received the quote for the dress I liked. Overall this was the most disappointing bridal experience I've had. Thankfully, I really enjoyed my appointments at Dress Theory and Lovely Bride and encourage others to seek out better customer service at other salons.
