Gale Leitch8 days agoFrom
IKEA uses XPO Logistics as its delivery service. If you google "XPO Logistics Vancouver," you will see that it has 23 reviews, 21 of which gave XPO 1 star. It deserves less. I have been waiting since 9:00 AM this morning for my IKEA purchases to be delivered. It is now 8:30 PM. No delivery. No word from XPO, which is the most unprofessional business I have interacted with in decades. I called XPO Vancouver 5 minutes ago and a man answered. I could hear a baby crying in the background. IKEA uses a business whose office is a home with babies? What? IKEA, fire XPO Logistics. It's time to do so.
Hashem Batayneh8 days agoFrom
DON'T BUY FROM IKEA.. very incompetent, useless delivery service, worst experience ever. They rescheduled the delivery TWICE, and made us wait for the delivery for 8 days, and they didn't even bother calling to say they won't deliver the items.. they don't even deserve the one star rating
Yoru Anon8 days agoFrom
Ikea shipped a broken item to me. I tried to get a refund or replacement, but I was on hold for far too long and was forced to hang up before anyone answered. They will not accept any emails or live chat support. The item also arrived late.
