Image Beauty Salon

Hi everyone my name is Lacey, my twin and I have been getting our hair done by Nam for 15 years! He is the absolute best at what he does so fast so efficient and my hair turns out perfect every time! If your looking to get your hair done by the best look no further. This salon has turned into to into a friendship with all the staff. Great business great people!

I did permanent hair straightening at this place, and it was perfect! I was happy about it, and the price was reasonable. It lasted about a year until I had to do another permanent straightening. On September 1st, 2023, I went back to them to get my hair straight again as a birthday present. Since I have had experience with them before, I kind of trust them, and they seem really professional with their service. I was happy with the result that day. It was over a 4-hour job and was twice as expensive as the last time I was there—understandable due to inflation. I paid them $450 plus a 20% tip. Anyway, I was content and satisfied with the result and did not wash my hair for three days like they said. As soon as I had my hair, it changed. It's not as smooth and soft anymore, but I thought it was just normal. I ironed it every day. After a week, my hair went back to normal. I called them back to inform them of what happened, and I guess it was someone else. He said, "The owner will be back Friday," and I can come on Friday to check. Anyway, I called back Friday to confirm that I could go in, but the owner said they couldn't do anything about it because their "policy" was only for two weeks. And he said that once their job is done, it's out of their hands and not their responsibility anymore. I was very disappointed because I followed everything they told me, and it was very expensive for just two weeks. I liked them the first time I had a service from them, but not this time. I'm so disappointed because it was so expensive and I saved up that money and it wasn't worth it. They told me it could last a maximum of 6 months but not even a month! so frustrating!

I showed her a picture of me with the haircut I wanted, and she literally shaved the side of my head, then argued with me. I literally showed her a picture of myself! Not some random haircut on a random person. DO NOT GO TO THIS SALON. Absolutely terrible!!!