I want to update my review. (still 5 stars). I have done "The Program" for over a year and it was one of the best decisions I have made. I went from being a lazy, weak bum to feeling better, looking better, and being less cranky overall. It was one of the best decisions my wife and I have made! It is actually less expensive than one on one training, but it feels like one on one (even though its technically a group.) The nice thing is you don't have to think about it and have accountability. Gloria and Jeremy are super nice! I would ignore the negative reviews personally. I am small business owner myself, and this isn't some national gym. They are two local owners, so you may have to call to set up a meeting time to make sure it is a good fit and sign up initially, and it IS open all week after you sign up and get a code, but obviously they won't staff it so you can't sign up any time of the day. I can totally get the confusion, because if you expect a Gold's Gym, this isn't it, but that is positive thing for a gym I am looking for.