Shelby Ma month agoFrom
I live in a condo complex where the HOA is Impact for about 3 years now. Compared to my previous condo HOA, Impact is responsive and friendly for the most part. However they do not enforce parking very well. There are 8 visitor parking spots and over half are used full time by owners/renters/non-visitors. Leaves nowhere for actual visitors to park. I have reported it to Impact and they said they would issue violations but nothing has improved unfortunately. They also removed two parking spots and replaced them with stripes "no parking". Not very smart when parking is already so limited here.
Julie Wa month agoFrom
This is a great company! We do business with them and I really appreciate their professionalism, their efficiency, and their responsiveness. They get things done quickly, they communicate with us wonderfully, and they do a superb job managing our condo association's property. I highly recommend this company for managing your HOA and/or your property. They're top of the line!
Christina Stollwercka month agoFrom
We really enjoy working with the Impact Team. Della and her crew are excellent at communicating issues with their properties and providing us with complete information regarding tenant contacts to ease the repair process. All the property associates excel at clear and concise information, allowing us to work quickly and efficiently. There are other property management companies which do not perform well in the communication area, with repair and service professionals, so it is truly a pleasure to work with Impact - they care about their tenants!
