Sam Zander23 days agoFrom
Mitch and team at Indochino Seattle were great to work with. My suit wasn't perfect at first and they were quick to offer a solution, which in this case was to make me a new suit.
Eric23 days agoFrom
The Seattle store was very welcoming and professional. Initially I went to a competitor but was let down by the lack of suit options. I walked in to Indochino just to take a look, decided I wanted to make a purchase, and their team was able to help me right away without needing an advance appointment. IV and Mitch were extremely helpful and knowledgeable about the fabrics, design tips based on patterns, etc. After customizing my suit fabric, liner, lapels, pockets, shoulders, etc. they took me downstairs for measurements. I anticipated a 5 minute measurement experience like I’ve had in the past at competitors. This was beyond my expectations. They spent a half hour or more having me try on different jacket, vest, and pants combinations and pinning certain areas, making tailoring notes, and making sure the fit was perfect. They checked everything twice and left me feeling confident about the anticipated style and fit. I’m looking forward to receiving the end result! They assured me they have a perfect fit policy so that if the fit isn’t perfect, they will tailor and make adjustments until it’s right.
Jamie23 days agoFrom
Had a great experience at the downtown Seattle Indochino!! My representative was very knowledgeable and asked very helpful probing questions about the style and vibe I was aiming for! They were also open to my input and had no issue when I changed my mind on certain style choices before checkout. If I'm ever looking for fitted formal wear in the future, I know where I'll be going.
Sidenote - as queer/trans friendly as it gets! I walked in expecting to make certain compromises with how I would have to communicate what I wanted in terms of the gendered style. Instead I got to have very frank conversations about what I was looking for and informed ideas on how to achieve it. As a trans person, it's a rare and lovely feeling being so respected in the clothes-buying space 🏳️⚧️🏳️🌈
