Melissa Faleri15 days agoFrom
I would give 0 stars but there’s no option for that. Purchased a $900 part from this company, received it within 5 business days. Took the part to my mechanic only to find out that the part is defective and is leaking. I have called the company and they didn’t do anything to help. My mechanic has called and left a message and they have not returned his phone call. I have emailed the owner twice and still have not heard anything back. All I want is either a working part (don’t think that’s gonna happen) or a refund for the expensive defective part I’ve purchased.
OMCX1-E15 days agoFrom
I recently placed an order with IAP and had to cancel it because of an unexpected home repair expense. I called and was told to send an E-Mail requesting the cancellation of the order. A short time after sending the E-Mail I received an E-Mail from Samson at IAP confirming the refund and an E-Mail from Paypal with the same message. Very understanding and quick response. Thank you!
Jake Smith15 days agoFrom
Do not trust this business. They sent me a counterfeit rebuilt turbo instead of a new Borg Warner turbo. The manager was belligerent and hung up when I called to return it. I had to return the part via PayPal claims resolution to keep them from charging a 20% restocking fee that was not listed in their return policy.