Edit: Came back to pick up my mat order and the experience was much better. The mats were ready and the young man who helped me did a great job. Maybe Covid stress was to blame for my first experience. Thanks for the lovely mats! Great prices.
First time customer: It felt like they treat custom frame orders differently than DIY. I wish I could say I was happy with my experience. The gal at the custom desk snapped at me when she realized I was not who she was expecting. That and the fact that my mats still needed to be cut… well. It could have been better, but the mats were beautiful and affordable. I’ll hope for a better experience next time.
There is no way anybody should give this business less than 5 stars. The people who work there are artisans and so helpful. The selection is just about anything you can dream up. The prices are very reasonable why would anyone shop anyplace else.
Many times repeat customer!
