Ivy Park at Laguna Woods

Primary Location

Main location24441 C. Sonora Laguna Woods California 92637 US(949) 313-8668

Amenities

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lot

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Customer Reviews

4.9

5 Reviews

Cathy Markowitz19 days ago

From

After a lot of research and visiting 8 senior care facilities, my sister and I selected the Regency and Mom moved in 2 ½ months ago. She moved from out of state and was not able to see the facility beforehand so we were a bit apprehensive if she would like it. Fortunately she has been very happy with her lovely 1 bedroom with a view. She is enjoying the great food and has been participating in many of the daily activities that are available at the Regency including mahjong, musical performances and lectures.

Mom has made many new friends in the short time she is there. She is more engaged and her state of mind is much more positive.

The staff at the Regency is top notch! They are very caring, friendly, responsive and attentive, and we could not ask for more in that regard.

Since arriving at the Regency, Mom is happier, more alert and engaged and as her daughters we are very grateful!!!

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Karen Krahelski19 days ago

From

My parents have been living at The Regency for 2 1/2 years. We visited a dozen other facilities and this one was far and away the best for our needs. My parents' apartment is spacious and sunny. The staff is wonderful - they are helpful, friendly and kind and truly care about the well-being and happiness of the residents. The number of activities available are varied and inviting. Many people have said it feels like they are on a deluxe cruise ship. This would be the sentiments of my parents. I see my parents at least once a week and almost always join them for at least one meal. The food is delicious and Javier, the Head Chef, is very talented and caring and works very hard to bring creativity to all special occasions. I highly recommend this facility.

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Mary Horton Sondag19 days ago

From

When it was time for Mom to move from Illinois to California, we chose Regency for several reasons. The bright open spaces were needed due to mom's failing vision. There are lots of activities to suit many different interests. We had looked at other facilities and although we saw some other nice places, it was important that mom have a patio or balcony as she was coming from a nice backyard with flowers and birds. Not all places had that and EVERY apartment at the Regency has one. She is very happy with the bus service and has not had problems getting where she needs to be. The staff is the best and it comes from the top down - Bob, Dave, Sarah, Shirley just to name a few. . The only difficulty I would say that exists is that there is not enough help in the dining room. The staff really works hard but they are responsible for too many tables and often there is quite a bit of wait time. I feel bad for them because they are all wonderful. The food generally is good with a nice brunch every Sunday and a Wednesday buffet lunch that highlights a different style of food (Mexican or Chinese or whatever). It was quite an adjustment for my mother but everyone was very friendly (of course, she is too so that helps!) both residents and staff. Anytime she has had a question or "problem" it has been handled quickly and courteously. She's been there almost a year and there has been no turnover as far as I can see among most of the staff. Very pleased.

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