My mom lived at Sunrise for the past 14 years until her passing a couple weeks ago. I want to thank all the Sunrise team for taking such good care of her during her life there and especially during this past year when it became increasingly difficult to do so. The Wellness office has been outstanding! Aprille, Clifton, Erica, Jinky, Rosario and all others whose names I have missed have been exceptional in communication and staying on top of her care as her needs changed. The caregivers, under the guidance of Paloma, have been kind and patient while administering to my mom's daily necessities. This is not an easy job and in my opinion, there is a need for a greater ratio of caregivers to residents at all assisted living facilities. Given this, the caregivers at Sunrise were wonderful with my mom and she was given the attention she needed with compassion. They knew she liked to have her lipstick on and her hair combed every time she went to the dining room or to an activity! Also a big thanks to Chef Roy. My mom always had a good appetite and would take a long time to finish all her meals because she really enjoyed them! Lastly thanks to the executive director Sean for helping me through some tough times and also to Vic, for staying on top of maintenance there. And to Eva, who kept my mom looking her best at Our Beauty Parlour. Throughout these past 14 years, I have seen many people come and go, both residents and team members. Sunrise has been like another family for me and for my mom. Keep up the good work!