Andrew Yanga month agoFrom
5 star business here. Reputable, honest, and knowledgeable. I called JL Cantrell on a late Saturday afternoon not expecting anyone to pick-up, but out of desperation to fix my HVAC system (in 30 degree weather) I called anyhow and Jeff picked up right away. I explained the issue to him over the phone, and without hesitation, he gave me tips on what to look for. He spent time with me over the phone to not only diagnose the issue, but resolved it on the spot. His knowledge of the HVAC system was incredible. But more than anything, his customer service and willingness to provide a resolution was what impressed me the most. He easily could have deferred the business elsewhere or made an appointment for another day along with a hefty service charge, but he didn't and this shows a level of professionalism that is hard to find in the industry today. I highly recommend JL Cantrell services and would hire them in the future for any and all HVAC needs!
Peg & Ron Hardimana month agoFrom
After being taken advantage of by a disreputable and difficult contractor on installation of new HVAC hardware we were left with an array of weird problems and an unbelievably HUGE gas bill each time our heat kicked on. In my search for a different contractor to inspect our system I found Jeff. He came the same day, did a thorough inspection of the previous work and gave me his honest thoughts without trying to sell me on anything. We contracted Jeff to do the repairs he recommended and now our system is so much more efficient. The problems are gone. It works so much better, we are so much more comfortable and our gas bill has been reduced to a third! Other reviewers have called Jeff and his crew knowledgeable, honest, professional, fair, clean and courteous, with attention to detail. We not only agree with all of that but would like to add kind and wonderful. We can never say thanks enough to Jeff and his crew. If you are looking here for HVAC work from a contractor that really cares, you needn't look further than J L Cantrell. You won't be sorry!
Catherine Davisa month agoFrom
I’d been having issues with my current AC unit for many years and had numerous other technicians out for repairs. Jeff came out last year and made some repairs in order to get me through the summer as I didn’t have the finances to replace the old unit. He charged me VERY little and did an excellent job. He also helped guide me with lots of excellent advice when dealing with my home warranty company, no charge. This summer he came and replaced the entire unit and did a fantastic job. He’s honest, prompt, flexible and understanding. For the first time in 15 years, we are comfortable in our home when it’s hot outside. I wouldn’t THINK of recommending anyone but him for AC/heating needs. 😊
