If i could give 0 stars I would. The employee named “Julieta” has the absolute worst customer service you can ever imagine. Let me explain, my mother asked for her to open the restroom nicely, as one should, this Julieta woman completely ignored her and started screaming at other coworkers explaining that orders come first and restrooms come last but also throwing indirects at my mother. I understand, orders should be completed within a certain amount of time, but a few seconds to press on a button to open the restroom wouldn’t make too much of a difference. This woman also has a superiority complex against a young male worker and would scream in his face telling him he’s not aloud to use more than one coupon on customers (which is not what happened, there were separate transactions being made). After waiting up front, she continued to scream at her coworkers, keep in mind she is not a manager, and would practically scold them AND customers. If I am being honest, the place was no where near as occupied as I have seen in other places. There was no need to act that way even if it was occupied. It comes to show how incapable they are to control their emotions and work under “pressure”. It drives customers away.
I hope punitive action is taken against this Julieta person as that was no way to treat customers or coworkers.
The above occurred Saturday, March 16, 2024 around 10 AM.
