You pretty much get lackluster service here. You get your food but not with a smile. Nor do you get it particularly quick sometimes. Not to mention the fact that Jack in the box food has gone south in quality. I pretty much now only eat one sandwich and it's for breakfast from them. Even their shakes which used to be fantastic, are less than stellar. They've reduced the amount of flavoring in them to the point that you might as well be eating a vanilla milkshake.
I made a second visit here on March 1st, 2022. At that time we received extremely rude service from the person at the drive-thru. When we asked to speak to the manager, we were told there isn't a manager on duty. We asked them to speak to the supervisor on duty and they told us there wasn't a supervisor on duty. I find that very hard to believe as I do believe the policy is there must be a supervisor on duty every shift. The response we got from them was both vulgar and unprofessional. We then also listen to them making disparaging remarks about us to customers that were in line ahead of us. We know all of this because we called in on the phone trying to talk to a manager and we're told that there was no manager there and that they we were talking to the same person that was at the window. They then made a disparaging remark about us, set the phone down, and continued with their tirade about how they were so scared about us talking to their manager. They left the phone off the hook so we could listen to them where they continued to talk trash for 22 minutes. Well listening to them, I submitted a contact form to Jack in The box where I will be glad to speak to one of their representatives when they contact me. At this point, I would recommend you avoid this particular Jack in the box as they have extremely rude employees who are willing to treat you in any manner they feel appropriate including calling you names behind your back. My rating for this Jack in the box is now zero Stars if I could do it.
It stunk so bad in there I think it was the septic? I recommend not going here in less you can handle the smell of Diarrhea. We walked in and up to the counter and after a few sniffs we walked back out.
-my 8 year old son 🤢
