zan granillo6 days agoFrom
Went through the drive thru and the lady taking my order was rude when I tried to order a milkshake, that they couldn’t make because “the people last night didn’t clean it and she needed to clean it.” And then she told me they only have basic sodas like strawberry Fanta, lemonade, sprite, etc. even though it says they have 100+ flavors….
I ordered an ultimate bacon cheeseburger, ketchup only and when I got it it had everything on it.. so I called the store and the manager, Leann, was rude trying to tell me, “well you didn’t come to my drive thru” so I had to explain “her” Jack in the box’s exact location…. And she tried to argue with me about whether I had said ultimate cheeseburger with ketchup ONLY when ordering.. very rude all around from every person I interacted with in anyway.
And the fryer must have been dirty too because the fries have stuff all over them from dirty oil.
Michael Rosenzweig6 days agoFrom
It’s been a long time since going to a Jack in the Box, and this is my last visit to a Jack in the Box in general. I paid $16 for a burger, small curly fries, and small drink, so already, it’s overpriced. The curly fries were not good and neither was the burger, so I only ate half of the meal and threw the rest away. The staff were busy, but friendly and the restaurant was clean, but the quality of the food was not good and was not worth the cost. I ended up eating at a truck stop further down the road as I was still hungry. Yup…I think I’m done with Jack in the Box as a chain in general. Good thing most Chevrons and Shells have great chicken strips and other hot foods.
Josefina Jimenez6 days agoFrom
I've ordered at this particular Jack in the Box before, however, this is the only time I have received such a disappointing order from a restaurant. I ordered a spicy chicken sandwich meal, a side salad, and four tacos. Furthermore, I was extremely disgusted that the fries were cold and had black spots all over them. I also received my salad, which was atrocious, it had tomatoes that looked way past their due date, and the cucumbers looked as if they had frost bite. The last thing I ordered were the tacos, and they were just as gross. I also did not even receive a receipt, and I was disappointed that I had to throw away all the food because it was so uneatable. I wasted around $30 worth of food, which is not cheap at all and is completely unacceptable.
