Joe Lopeza day agoFrom
Dr is Amazing but staff at the Glendora office very unprofessional also rude my first Time to just drop off paper work I was standing there for 20 min all staff females were in front off me but never came to window for my needs . It got worse I have been getting charges for no show office visits when I hadn’t seen my Dr in months because of unprofessional From staff on very important paperwork. I’ve gotten worse not better they have caused me more stress I felt I was doing there work they bounced me from person to person and the person in the billing department got very rude and I took it as a little angry towards me. It was I regards to The no show visit payment so she got upset and told me to shred it and she will take care of it I worked I’n the medical field for 36 yrs and I’ve been to the highest individuals in Regards to patient care I never thought I would be a patient and treated with the most unprofessional service especially with my diagnose like that . They need to really retrain the staff and make others that I observed a chance to be in charge . This was many months of my experience as of today 3/17/2020 11:50am
Monique Wongwatana-Anana day agoFrom
Went twice for Dr. Nassarian before switching to a different provider. Cold attitudes and uncaring and inattentive staff. I keep being billed for the co-pay even though I paid every visit with my card. Incompetent reception desk.
Katharine Moorea day agoFrom
Today I got to see Nurse Practitioner/Dr my first time I was very nervous. His name is Steve from the office staff to the Doc....I received nothing but positiveness thank you everyone you made me feel at ease! :)