Alex Olivera month agoFrom
justin showed up punctually and handled himself with professionalism. Given the significant cost of servicing a 14-year-old gas hot water heater with an uncertain lifespan, I chose to get it replaced, despite the higher price tag. justin and his partner, braxton, got straight to work and managed to install a brand new water heater in a span of three hours. They also took care of removing the old unit. The entire plumbing task was executed in a highly professional manner, leaving me quite pleased with their stellar performance. i am thoroughly satisfied.
Monique Harringtona month agoFrom
marc was my plumber - he was diligent in explaining what they did. He was also mentoring another plumber, justin, and was teaching him the ropes. I was grateful for his promptness, he arrived when he promised. Though I initially wanted them at 7pm the previous evening, Jacob & Sons Plumbers don't work in the evening. If I require a plumber in the future, I would prefer marc! Please take note of it. Oh, he and my mastiff had a great rapport. I have a large dog who can be a handful when guests visit. But there were no issues when marc and justin were there. Thanks for your service, Los Angeles.
V Mathewsa month agoFrom
Marc from Jacob & Sons Plumbers gave me a call to inform me he was en route and arrived right on time. I recognized him from a previous visit where he had gone out of his way, even on his day off, to procure a part I needed. This time around, he was quick and efficient with his work. So far, I've had nothing but good experiences with him. Keep up the excellent work, Marc!
