Common sense should prevail.. I was the only customer at 1015ish am on Sunday 25 April and she was the only employee I saw. She started to make my drink as another customer walked in. Instead of pouring my drink in the cup and allowing me on my way, she took the other customer's order which took a few minutes including a mishap with a gift card. My drink had already been mixed and just needed to be poured and handed to me. As a consequence, my drink became a juice instead of a smoothie. Am I being hypersensitive? I don't think so. Again, common sense should prevail. Disappointed.
I have been using this Jamba location for a few years but came in this morning and was taken aback at the environment. First, the music was so loud that I couldn't hear my husband standing next to me. I tried to talk with the girl behind the counter and she couldn't hear me. To be heard people were yelling.
Second, the automated order system, which is new, isn't user friendly and trying to get a human to help was next to impossible. It doesn't allow add ons such as extra spinach and ginger.
Third, the price of juice shots has increased significantly just in the last month or so.
Automation isn't the key to good business.
I was a loyal customer of this location but don't think I'll be coming back. I had to leave to store so I could hear myself think.
