JCPenney

Primary Location

Main location8900 NE Vancouver Mall Dr Vancouver Washington 98662 US(360) 254-3800

Chain department store selling a wide selection of brand-name clothing, footwear, furniture & more.

Amenities

Payments

Credit cardsChecksDebit cardsNFC mobile payments

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lot

Service options

Onsite servicesIn-store shoppingIn-store pickupCurbside pickup

Planning

Quick visit

Amenities

Restroom

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Customer Reviews

3.0

3 Reviews

John Kimball23 days ago

From

Did a curbside order for two packs of socks. Arrived at 1202PM and marked that I had arrived. I waited until 1230PM until I ended up leaving. 30 minutes for two packs of socks? I know JCP is dying, but this customer service is hot garbage.

0 Likes

Meghan Glasgow23 days ago

From

Extremely confrontational and rude cashier by the lower doors and manager is even worse. They tried to gaslight me saying a product I found in the clearance section wasn't on clearance. Went to the Clackamas store and had much better service. Vancouver Mall JCP also smells TERRIBLE, like a wet moldy attic. Lost a customer for life trying to pinch pennies 👍 have fun going out of business

0 Likes

Majestic Mountain23 days ago

From

I've been a JCP customer for over 50 years great staff at the mall excellent product line. One complaint 11:00 AM opening on Saturday what a shame, I mean really the Mall is open but not Penny's? Someone needs to rethink this policy, just saying.

0 Likes

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