Marianne5 days agoFrom
Bought some shoes online and went to return them since they super creased up when they arrived. The lady was really nice about it and helped us, but the manager butted in started trying to argue with us saying "leather shoes crease up, and that it wasn't a big deal" he made us feel dumb. It was like he was angry with us that we were returning them. We told him we know leather shoes crease up, but obviously when we buy them new, we expect them to be completely new! Plus, its our money, why does he care?
Alexis Lopez5 days agoFrom
Went to pick up an order for something I ordered online. When I arrived the lady asked me my name and went to go check for my order. She came back out and said she couldn’t find my order. I showed her my email and my order number that stated it was ready for pick up because at this point she was very rude and did not want to help me anymore. I showed her what I ordered as well to see if that would help. She finally found my order but was extremely rude to me and said that I checked out as a guest online and when you do that it doesn’t list the name on the order. She then told me that I can’t check out as guest anymore online because it messes things up for them and she would’ve never found my order if I hadn’t showed her what I ordered. She pointed to the tag on my bag as If I were stupid to show me. I wish I could remember her name but she was extremely rude, unprofessional, and made it seem like it was all my fault. Made me feel very unwelcome and had very bad customer service.
Donnie Thigpen5 days agoFrom
Had a really good experience here for a scheduled fitting with Debbie. We communicated prior to my appointment and she had already pulled several outfits for me to try on upon my arrival. I don’t like to shop nor do I have much time to shop. This was a great approach for me. I’ll definitely schedule fitting appointments here again in the future.
