The idea of purchasing a home was daunting to me, but I can confidently say that Jeff and his team made the whole process easy and smooth.
I initially spoke with Jeff back in 2022. I was starting to look for homes, but didn't know where to start or what to expect, especially when it came to getting financing. Jeff was extremely helpful and answered all my questions. He walked me through the entire process to give me more clarity. When it came to discussing monthly payments, Jeff made sure I knew exactly what my mortgage would be and he wanted to be sure that payment was something I was comfortable with. At the time, I wasn't able to move forward, but Jeff would check-in periodically and was available if I had any questions.
Fast-forward to January 2024, I was ready to pull the trigger, and I called Jeff. He made sure he was up to date on my current situation and ensured I was going to be set-up for success. Once I got my offer accepted, Jeff walked me through what I could expect through the escrow process (again, I had NO idea what to expect.) Knowing I had Jeff on my side, really brought me peace of mind. Whenever there were new documents to sign, Jeff would send me a text to check-in, and made himself available if I had any questions about anything.
I am so thankful for Jeff and his team. They were so easy to communicate with, extremely professional, but most importantly kind, patient, and genuine. Thank you, Jeff and team!!!
Jeff Wen helped to make a very difficult and complex home purchase, so much easier!
I’m so blessed to have had his help with this transaction!!
He is super knowledgeable and trustworthy in the world of finance, but also helped me by going WAY above and beyond, in so many other areas, to make this home purchase possible.
Jeff is very honest, and his clear communication and incredibly fast follow-up, was much appreciated for the entire 2 months we worked closely together.
In a world where no one watches out for your money better than you do, and where fact checking everything is a must, it was SO AMAZING to be able to rely on Jeff completely, and to KNOW that he would deliver amazing results for me and not cut any corners.
I don’t leave a lot of reviews but I felt inspired to mention Jeff here.
I’d recommend that you work with him, 1,000%!!!
Jeff, until the next one (but let’s not rush it lol).
~Este
I recently had the pleasure of working with Jeff and his team for my VA home loan, and I couldn't be happier with the experience. I am not good with words but Jeff and Tania are the best in the game. HANDS DOWN. I had some issues with a previous Mortgage team so I had lost all hope. I reached out to a good friend of mine and they connected me with Jeff and his team. From start to finish, they demonstrated professionalism, expertise, and a genuine commitment to helping me secure the best possible mortgage for my needs.
From the initial consultation to the closing, Jeff and Tania guided me through every step of the process, patiently answering all my questions and ensuring I felt confident in my decisions. They were incredibly responsive, promptly returning calls and emails and keeping me updated on the progress of my application.
What impressed me most was their personalized approach. They took the time to understand my financial situation and goals, tailoring their recommendations to fit my specific needs. Their attention to detail and dedication to customer satisfaction truly set them apart. Thank to them, I am a homeowner! Mind you, this process took about 40-45 days. It was quick, easy, and I will definitely be keeping in touch with them for future purchases.