Primary Location
Amenities
Planning
Appointment required
Crowd
LGBTQ+ friendly
From the business
Identifies as women-owned
Service options
Online appointments
We were referred to Jenn Tai by our wedding planners. We spent $4,410 for 6 hours of wedding day coverage with 1 photographer. Our photographer was Kelly Bowie.
From the moment Kelly arrived at our wedding it felt like amateur hour. Even though we met with her in advance of our wedding and sent all the details in writing, she “forgot” pretty much everything we discussed. For example, Kelly forgot to bring the list of family groupings for the family photos. Kelly also forgot that we needed seating for disability accommodations during the family photos and chose a location that required our elderly and disabled guests to walk down a hill and then stand outside in the August heat for almost an hour with no place to sit. Additionally, during the ceremony Kelly’s presence was very distracting. We were in a small greenhouse with multiple entrances where she could have easily walked around the guests to get from one point to another but instead she walked down the aisle and in front of our guests multiple times during the ceremony.
If it’s possible, when we received the photos we were even more disappointed in Jenn Tai Photography. There was a real lack of attention to detail that was visible in the photos and that you expect a professional photographer to be aware of. For example, in several of the photos you can see phones visible in pockets, hand sanitizer clipped to belts, etc. Also, some of the key photos were overexposed and as a result faces or images were so light that detail was lost.
We brought a lot of these issues to the attention of the company owner, Jenn, who did her best to address our concerns during post-production editing. Jenn’s customer service was great and we know that she worked hard to try to correct the issues with our photos. Thank you, Jenn, for doing your best to fix our photos. Overall, we’re still not happy with most of our wedding photos, but thanks primarily to Jenn’s post-production work we have a small percentage of wedding photos that we love and will cherish.
