McKenna Walkera month agoFrom
I am super relieved to see the review below, and know that I am not the only one that this store sent away for no reason. I went in for an oil change and within seconds was told that my oil pan was cracked, there was oil everywhere, and I needed to go to pep boys ASAP because they couldn’t service me. I went elsewhere, and none of this was true. My oil pan wasn’t cracked, everything was changed perfectly fine, and these workers do not know what they’re doing. Customer service is absolutely horrible, how do you make it sound like something is wrong with someone’s car just to get them to go elsewhere? This was also after a guy pulled up behind me and started aggressively asking them how long the wait was. Seems like the workers got intimidated and wanted to get me out of there ASAP. Honestly terrible experience and they should not have their jobs, don’t go to this jiffy lube unless you want them to potentially mess up your car or send you to another shop for no reason.
Treyonna Saundersa month agoFrom
I came in for an oil change and Cody, Patrick, and Pierce were beyond helpful and their customer service is exquisite. I would definitely recommend coming in for anyone looking for excellent customer service and helpful tips when it comes to the little things about cars. 10/10 !
Rocio Martineza month agoFrom
JR and Patrick provided exceptional service! I initially went in for an oil change on the recommendation of my co-worker, Ashley. It turned out a part of my oil change system was broken. Before I had time to worry, Patrick had a replacement part delivered and stayed well past closing time to ensure I could safely drive off. He also sprayed and cleaned my car when he heard me asking if it might catch on fire. I truly appreciate their dedication and kindness. Highly recommend!
