Awful.
ANY DRY CLEANERS THAT DOESN'T CARE ABOUT LOSING CUSTOMERS IS A CANDIDATE FOR WORST IN AMERICA
I'd drop off around 5 articles with them a month and ran into problems twice (they fail 40% of the time) -- 1st time I dropped off a dress shirt with lipstick on the collar (I know, cliched) & when I picked it up the stain was all over the collar, shoulder and sleeve.
1st they claimed that I'd restained the shirt in the 25 mins it took me to drive back to them, then denied any guarantee to 'clean the clothes'
-- The next time I dropped a load of shirts off, again one of the white dress shirts (cofee stain on the pocket) was now completely covered in brown stains, front to back.
Again it was denial, no guarantee, 'you paid us to clean it and we cleaned it...we can't remove every stain'
The worst part is that I threatened to never come back and they weren't in the least deterred. They were loud, rude, hostile, and played 'Bad-cop, Bad-cop' in trying to keep the $1.80 for the severely stained shirt. Their defense was "you're the only customer to ever complain about us not removing the stains" -- don't pay these people.
This is the worst Dry Cleaners I've ever been to, and I'm from a third world country.
This place is great. For years, I went to Ziker's simply because I didn't know where else to go, and I was consistently disappointed. I decided to try this place one day because I often drive by it. The first item I took in was a white wool coat that had been worn for a whole season without cleaning and was pretty dirty. I think that they only wanted $11 or $12 to clean it. I also paid a $2 premium on top of that to have it done the next day. They called me, and told me that after having cleaned it once, it looked pretty good but there were still a couple of spots that weren't very noticable. They asked me if I'd like it cleaned a second time, and I said yes. They didn't charge me any extra for the second cleaning, and when I picked up the coat, it was spotless.
I have taken white items with spots to Ziker's before, and they often came back to me looking exactly as they did when I dropped them off. If you're not happy, it doesn't matter, they will tell you that they still did the cleaning, so they will still charge you full price. I was so happy to find Jin's! I don't have a ton of dry clean items, but I have since taken probably 7 or 8 more items to them, including dresses, pants, tops, and a blazer, and have been really really happy.
Today, I dropped off a pair of jeans to be hemmed. They only want $12, which is much more affordable than the $20 that I used to pay at Parisi's. I often need to have pants hemmed, and I can't afford to pay $20 for every one! I will give an update about the hem job once I pick them up.