Helen Martina day agoFrom
I had a great experience. The sweet lady working at the front desk was so nice. She made sure to do everything she could to help me and I couldn't be more appreciative. I highly recommend John's.
Cassa day agoFrom
This place is super busy, either with the phone ringing off the hook or the somewhat impatient patrons inside.
Just slow down, be patient and shoot the breeze with the people there.
The are super knowledgeable about their jobs and just great to talk to.
Price wise, they are slightly lower than online prices and I didn't have to wait for parts to be shipped to me and I didn't have to drive to Redding to get parts.
All in all, a good experience. I bit behind estimated wait times, but that's okay.
Blazeroni Lazeronia day agoFrom
One star willl have to do. For some reason they never have any parts that I need for very common vehicles s10, f150, civic. They unwilling to order them as well. I had the cash but the owner or manager "Gary" claims that my vehicle is not worth the price of the parts.... Just because you a delusion everything not yours is worth far less than it is, while simultaneously thinking your items are like gold, they aren't, buddy.. I don't see why or how a low level managers opinion of what something is worth is relevant to the fact that I need a part, I have the cash for it (was willing to pay beforehand), and if money is lost it's not on them. it's not like they honor their "warranty" anyways. They do not have specific terms posted anywhere for said warranty, the terms are whatever they feel like making up when you come talk to them. Whatever the issue may be on a replacement engine, they will find a way to blame it on you. I would highly recommend that the employees take a class or two in customer service. If there was another junk yard within 100 miles, I would go there. At the very least, you have served as my inspiration to open my own yard to undercut your pricing in every aspect, hell, I'd even buy useless cars just to take business and customers from you.
Main location3008 Jacobs Ave Eureka California 95501 US(707) 443-7065
