I went to see Brady in 2019 as a referral through the Dave Ramsey ELP network, I own three rental properties, so I thought it was time to stop doing my own taxes, I was confident I would be seeing someone competent to help with them, but I couldn't have been more wrong. I'm not surprised that this company, having been in business for years, only has 10 reviews, all of which happen to be 5 stars, maybe they petition google anytime they receive a negative review.
My meeting with Brady started awkwardly, as if he was waiting for me to start the conversation, and then lead to an ignorant comment from him saying that I am clearly not disabled and don't deserve my disability rating from the VA... He must think that you need to be in a wheelchair or missing an arm to be disabled. I should have left at that moment, but decided to at least finish the meeting since I had already made the trip. The meeting ended quicker than I anticipated, lasting about the same amount of time that I sat in the waiting room beforehand. He didn't ask half the questions I expected him to, but I figured maybe those would come up in follow up conversations, they did not. As a matter of fact, I received almost no correspondence afterwards other than an email from his team saying my return was "complete".
After reviewing the return they sent me to sign, I found two or three significant deductions that they missed. I emailed Brady multiple times asking to address them, but only received emails from his team asking me to sign my return with no mention of my concerns. Because I didn't want to sign an incomplete return and wasn't being listened to, I emailed Brady telling him I'll be submitting my own return and would not be paying for his inadequate service. It was then that I finally received a response from him, accusing me of taking advantage of him and his services.... a very professional response.
This review is of course being written out of spite two years later, but a friend of mine asked me yesterday if I recommend any accountants, which triggered my memory of this experience. He will not be going to see Brady and I hope anyone who reads this review will make the same decision.