Kevin Tran2 days agoFrom
Bree!
I want to thank you for such a great experience at journeys. It’s rare to see someone with such a vibrant personality and great customer service. Very helpful and knowledgeable. Keep it up and they are lucky to have you
Liam Clickenger2 days agoFrom
Staff and customer service was off-the-charts-good. Can’t remember the last time I had a retail experience that was this friendly, helpful and fun. Tried like 15 pairs and they helped me find a great shoe that fit and fit my needs- all with smiles and a great attitude!
Brooke Neal2 days agoFrom
I have to say I am so please with Laura the Store Manager. I originally purchased a pair of slippers from the Tacoma mall a pair of the fuzzy blue UGG slippers in a size 9, my daughter actually wore a size 10. I frantically called the Tacoma mall location and they didn't have the size 10 but, Did mention I could return at any journeys and up to a year. I immediately jumped off the phone and called South Center Mall location and dealt with Laura. I must say was a delight. She deserves a raise for her work she went above and beyond to locate a size 10.Laura even opted to have it shipped to her location for pick up. She wanted to make this process easy for me and boy did she. Thank you Laura for keeping me informed and handling the transaction even getting it shipped for me to pick up. I hope I get to see you face to face once they arrive.
Main location2477 Southcenter Mall Seattle WA 98188 US(206) 244-1161
