I found JRP through a friend and neighbor who had worked with hem to remodel their home. I also saw their signs in and around the neighborhood, and once I met Justin, felt instantly comfortable and met with his team at their office to discuss a possible remodel of our home. We ended up working with JRP on our home that we lived in for 30 plus years.
We began by seeing ideas and different computer renderings of floorpans in meetings, and once we worked out a design that suited us we got to work with the design team. They helped us select materials and finishes, and guided our decision making by truly listening to what we wanted both aesthetically and practically. By the time construction began, we had a solid idea of how each room would function and what it would look like.
Once we began the rebuild process with JRP we experienced efficiency, flexibility for changes, and an organized and well-coordinated day to day accounting through the Buildertrend website, where we could see photos and read about what was completed on that day. We found it very helpful, especially when our job site was in various phases of construction in which it was difficult to navigate around the site.
Despite covid and all the difficulties that wreaked on suppliers, our project remained busy every day. When deliveries by the supplier were delayed, JRP's team worked around it and other facets of our project were completed. Our site manager kept us informed of any changes on the job calendar and was always available by phone or text to answer questions.
Construction obviously requires patience for duration, inconvenience, noise, etc., and although our job site was well -maintained, orderly and clean, any requests or complaints from neighbors were dealt with respectfully and timely.
Now that are living in our home and construction is complete, we remain reassured by the team at JRP that for the next 2 years we're covered if there are any problems or things that need adjusting or fixing as the house, and as we, settle in. Also, we were provided a notebook containing every manual and warranty for our products and materials, how to clean them, and a comprehensive list of vendors, cleaners, maintenance and repair people for the future. Looking back, I can honestly report that we did not experience the "nightmares" people often report about building a home. For us the process was smooth, well-managed, and always forward-moving, and we are so happy and content with the result. As we originally built our home in the 80's, JRP introduced us-- and I was resistant to it-- to new technologies including audio and visual systems, energy efficient lighting, heating, cooling and solar technologies that have proved to be an incredible upgrade not only to our house, but to the way we live in our surroundings now. We literally love our home. We are happy to report with the heavy rains we just had, we could finally enjoy the warmth of our home now, rather than dreading the flooding, leaking, and pooling of water everywhere.
Transforming our home has truly been a wonderful experience. Everyone at JRP... Justin and Lori, the interior and architectural designers, the administrative personnel, the site managers, the subcontractors... all wonderful, honest and ethical people, and so pleasant to work with. I would not hesitate at all to recommend JRP to family and friends.
I used JRP to remodel the master and guest bathrooms in my house. They were not the least or even midrange in the estimates I got but they were worth every penny. Not only was the craftsmanship impeccable but the experience was enjoyable! Every day, the crew ensured my house was vacuumed and air filtered such that you didn't know there was major construction going on. Vinnie was my main contact and took the time to tell us how the emotional journey would be and he was spot on... Every day they delivered an electronic progress report. The process itself was so simple: one meeting to see the design, another to pick finishes, a trip to buy the plumbing fixtures per a list provided and that was it. Such a breeze. Even when there were errors there was always a plan to fix it with no cost or trouble to me. They finished ahead of schedule and it meant hosting a memorable Thanksgiving. The white glove service is unlike anything I have experienced... eg. I picked a light fixture that's difficult to get your hand in to change the bulb so Vinnie made me a tool to help change out the bulb without me asking or even knowing I would need it. I can't say enough on how highly I recommend JRP... You can absolutely save money going with someone else but you'll ultimately pay in heartache and regret!
