I have been going to K smoke for far too long time. Sometimes you find yourself going to a retail store simply because of it's location. Even though you do not receive good customer service you go because it's easy. I'm disturbed at myself for continually going.Even though I do not receive good customer service. Today was the last day. I have lived through purchasing $90 worth of vape equipment batteries and so forth to find out that the atomizer and all of the moving parts do not work together. I bring it back within 2 hours and the men won't help me he will not refund me. I end up going to Olympus vapor and they are a wealth of knowledge and he was helpful to me and also helped with the price because of what I had gone through. They have the knowledge as well they're not going to sell you something that's not going to work and that is not good quality. The last straw at k smoke was today I made light of a situation. The situation was somebody had broke his front door it was only the two glass pieces of his front door it was all cleaned up and I was making light of it and I said well I guess you have new air conditioner now and I smile. Personally I did not find that to be an offensive statement nor would I take it as one. Yet this man got angry at me and lectured me. I've already taken his abuse many times I'm sorry for his misfortune but he does not understand sometimes you have to laugh or you cry I choose to laugh it makes life easier that was all I was trying to do. He could learn a good lesson in customer service and in personal service as well.