KPWA has really hired some good primary care physicians. I've benefited with large dividends from my PCPs. You're blessed if you request and receive care from any of the following doctors: MD Frieda Pena- Benitez, MD Tonia Posa, and MD, Sheree Sharpe. I have enjoyed and trusted their clinical excellence 100%. As a former KPWA Registered Nurse, I'm asking that non-working vital sign monitors be removed from the treatment areas immediately & sent to maintenance for repair. A blood pressure cuff should not squeeze a member's arm to the point of causing severe pain and an upset stomach. Thats what happened at my PCP appointment today. At the end of every appointment, we should leave members in better shape than where we found them. The quality of the Member Experience is at the forefront and center of Kaiser's success metrics. Thank you.