rocka month agoFrom
The people are awesome! And the houses are too!
Ingrid Carlsona month agoFrom
This was the third home I have remodeled over the past 30 years. Kaplan is head and shoulders above the rest. They have both creative vision and exacting execution. Highly recommend.
Beccaa month agoFrom
In the beginning, things were going well. They did a good job with the framing of the new addition. We had issues with the billing about halfway through the project. I understand quotes will never be right on, but I felt upset when the bills started to increase above the quoted price, and in one instance, it was four times what was estimated. I was met with a bad attitude when I tried to talk to the billing office about this issue. As a customer, you should be able to inquire about what happened and why the bill increased. Taking to the owner later on, we did come to a resolution, but the experience left me feeling uneasy about continuing the project. We just wanted to be out of the contract. The project still needed to be finished, and we were already far over the quoted price. Later on, we had a few minor issues with the work that was completed, including a small roof leak where the new vent in the new 1/2 bath was installed, causing water damage, and the light fixture in the bathroom was off-center to the sink. The carpenter was professional, but the subcontractors they hired needed to be more professional. I would never hire them for any future projects.