The complete and total disregard for the complaints and concerns of KCS patients is absolutely and totally unacceptable
all KCS Health Center patients should file a formal complaint with the Medical Board of California and the California Board of Registered Nursing
KCS Health Center medical staff and KCS Health Center employees completely ignore KCS patient concerns and KCS patient issues
KCS Health Center staff totally ignore the fact that medical and health issues must not be ignored or swept under the rug.
Every time I call the KCS Health Center phone number during regular business hours, my call is not answered and I'm unable to speak with a KCS Health Center receptionist.
The last time I attempted to speak with a KCS Health Center receptionist was at 9:30am on 10/25/2023. The message I receive is "We are unable to answer your call at this time"
"We are unable to answer your call at this time."
have filed a complaint with the California Board of Nursing and the Better Business Bureau
Because I was transferred from the care of the KCS Health Center Anaheim psychiatric NP's care to the Orange County Healthcare Agency, I do not have enough of my psychiatric medication to last me until my first available appointment with a psychiatrist at the Orange County Health Care Agency on December 5, 2023.
The KCS Health Center psychiatric NP and KCS Health Center Anaheim led me to believe that I would receive better quality care from Orange County Health Care Agency than from KCS Health Center. I discovered that I'm not receiving better quality care from Orange County Health Care Agency
A mental health professional at the Orange County Healthcare Agency informed me that my previous medical provider has an ethical obligation to provide me with psychiatric medication refills until my first appointment with my new medical provider
Citing clinic policy, administrator informed me that I was no longer permitted to attend weekly Support Group meetings. I will not be returning to KCS Anaheim after my time with OC Behavioral Health Agency has come to an end.
