Won't even waste my time explaining. Worst interaction with a company employee, at any level, EVER.
Update: more details...
I'll humor the response to my review with more detais. I was trying to get car insurance after being a loyal customer for 7 years. Summary: a paper application is needed? Get real. So.... I called another company and the global insurance information system shows a Geico claim pending (incorrec tinformation). Geico claims departmemt says is closed. Geico sales is not even in their system as it was not-at-fault. I'm in between uninsured. And then I got extremely "lucky" with a super "useful" agent who just told me I was uninsurable and stop wasting his time. So I did.
Very bad company. They've been fooling my head for more than two months. No progress. This office allegedly has no powers at all. Loss of time. Stay away from them.
Why provide a non-work email address?