michelle garciaa month agoFrom
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I had to move things around in my office, and I thought I was able to match cords with monitors, well...I was not successful BUT I called Key Methods and they set me up. It was quick! They are knowledgeable and friendly. Would definitely recommend them to everyone!!
Allan Galbraitha month agoFrom
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I only engage with Key Methods employees when my computer acts up, and I typically receive quick and friendly service. My recent encounter was no exception. I spoke with Kimberly on the phone and took my laptop to her after online troubleshooting did not identify the problem causing several keys to not work. Kimberly called me before her estimate of 90 minutes to trouble shoot. Kimberly and Caleb outlined my options, and I decided to get a new laptop -- an easy decision. They provided me with a temporary keyboard, and I was back in business! Again, I received quick and courteous service. Both Kimberly and Caleb made me feel that my issue was very important to resolve.
Libke Insa month agoFrom
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We are always blown away at the customer service we receive! Some of us are less knowledgeable with computers and the inner workings and when we call Key Methods we are always treated nicely and promptly. Even when we are asking simple questions, they are always happy to help and NEVER make us feel bad for asking. We appreciate Key Methods and all of the staff there!