Loading...Loading...Main location1100 E Yelm Ave Yelm Washington 98597 US(253) 875-7572
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Amenities
Service options
Drive-through
Accessibility
Wheelchair accessible parking lot
I can't stand that they aren't open on Sat/Sun. The weekend is when people have the opportunity to GO to the bank if they have busy lives. That's my only complaint but it's a damned big one.
~edit~ Oh yeah sure I want to drive 50 miles away to find one of your open branches. It will make more sense for me to find a bank in Yelm that actually works on saturdays and get rid of you altogether. Just an inconvenience. I don't want to download your app (just clutter), I want to walk in to my bank on a saturday when I'm running errands.
I am extremely disappointed with this entire Establishment! I am a customer for many years. We recently moved to Yelm and my son got his first job. Upon my advice he opened an account at the Yelm Key bank branch office. Recently he took advantage of the online mobile app where you can take a photo of your check and deposit it. He did this on a Friday not realizing the 24 hours it would take to process only includes week days as business days- even though the Bank is open on Saturday. So out of concern , and being a graveyard shift worker my so. Checked his online app periodically throughout the night shift as he needed to shop for his two babies before he returned home hat morning. Well Keybank put a fraud alert on his account because he checked his balance too many times???!!!??? We go to the Branch and they tell us to go call the fraud dept. The Fraud Department tells us to go into the Branch we opened our account in. And it continues- they still have his money and no one will help us. What do I do? Call the police and press charges for theft? What do we do ? They have hundreds of his dollars
