It's always a good time. Just keep your receipts. Last visit, it was jam-packed, and they were having issues with the POS running slow. I had the charge duplicated twice. I called the store to resolve the issue. However, the young Hispanic manager refused to provide his name or offer any assistance on the matter. I know it was him bc I was dealing with him on my entire visit 2days prior. We had a bday gathering for my son, and the young attendant girl was having issues charging my guest using my punch card, so he handled all my guest's entrances. Otherwise, NEVER a hick up or issue, just way to much fun and the kids not having enough time, 5 or more hours will never be enough. Lol.
My son loves coming to the Kids Empire. Even if he is a toddler, he enjoys the ball pit, the big purple wavy slide, the building block section and loves the motorcycle ride. I highly recommend this place. During the week it is not too busy. It is very clean and they offer a snack box for less than $7. The staff very helpful and servicible. I also love that ypu can re entry the place by just showing your receipt.