Skater Lover18 days agoFrom
Great customer service! Look I don't play and I don't know anything about hair much so when I go in, I like to feel like I am not going to lose my mind with 50,000 of the same type of products wanting nothing but the best. I just went here today and -everyone- was knowledgeable and friendly and that meant a lot to me. The first time I moved to Cali, I thought since they close at 7 or 8, they'd stay open till that exact time. No, be warned...they close the doors -15- minutes prior to closing! What I didn't like then, and why I stopped spending my money at this exact location and overall business for a LONG time, was how I was rudely treated trying to ask questions through the door about why the doors were closed when the store -according to the CLOSING hours- had not yet arrived. Either way, I am all for second chances and I met the owner at another location so...this place gets 5 out of 5 stars for NEW workers, great products and quality customer service!
Andrea Gonzalez18 days agoFrom
- THEY HAD LICE!!! *
Okay so firstly it’s Very ghetto and employees aren’t the best either, it’s also very dirty ... i didn’t care at first though because whatever I’m there to get what I need, it was my first time getting extensions . I payed $450 for “high quality” extensions .. I went home and they had LICE 😭😭😭. I was in such shock and I’m the type to not return stuff because I get shy/embarrassed. So I never went back and ended up throwing them away ☹️. $450 went straight to the trash . I ended up going across the street because someone told me there was a place for hair and wigs as well that was very well kept . Joyce’s Beauty supply . I went and I LOVED IT . Owner takes good care of his customers and it’s very clean and actually HIGH Quality hair and stuff. Employees are kind too ☺️. If you’re looking for a good place skip this place and go across the street.
Heleena Rose Carrillo18 days agoFrom
Manager Keith, and associate Aayliah were absolutely HORRIBLE with customer service, the mannerism and professionalism is not here, definitely owners if you’re reading this do better by getting some different staff, aayliah conducts business like a inner angry teenage girl who’s very unhappy with life and absolutely projects it, the manager is no better by not putting an end to the behavior. Don’t work for minimum wage jobs and then have a sour attitude while doing it, do better, and then maybe you’d FEEL better 😊
