Kelly Marshall22 days agoFrom
Great options - one of the few stores available that carries work and dress clothes. Frequent this store 😊 always find something I like and one of the only mens departments anywhere around!
Albert Cathey22 days agoFrom
Me and my wife came in ur store last Friday to buy a vacuum and I went to get help no one would help us at all I am disabled and my wife is to so we let the store and went some where else to buy one and it would not take our coupon at all and that not right at all . Albany oregon
Wendy Lindsay22 days agoFrom
You know I always have trouble getting any assistance from Kohl's, I find the return policies to be cumbersome, You can't try on shoes without having them connected via security tag, and unfortunately Sephora has moved into Kohl's. I went to go get my birthday gift at the Kohl's in Albany, apparently their Sephora clerk went home for the day and I unfortunately got their manager, who did not know how to work the system at all. I tried giving her my email and phone number several times and she still couldn't find it. She asked that I log into the Sephora site which I did four times and she couldn't help me find the free gift on the Sephora site either, the system was down, and she didn't know how to fix it. You would have thought that at this point, after waiting for about 15 to 20 minutes for service, and then going through all the hassle of trying to log into the Sephora site, that she would have just given me my gift; but in typical Kohl's fashion, no customer service, no assistance, and I ended up frustrated and leaving empty-handed. All the while admonishing myself for giving Kohl's another chance. Note to all of you Sephora lovers, just go to the Sephora store and skip Kohl's all together, especially if you're looking to use your points or collect your birthday gift; it's a general pain in the bottom and not worth your time.
