I have brought my pup here the last few years and never had any issues. Dr. McGraw is wonderful, and you call tell she has a passion for taking care of animals.
What I'd like to highlight, though, is my most recent visit with my senior cat, Bella. Bella became sick very unexpectedly and quickly, and I was able to get in with her quickly, having never brought her in to them before.
I lost all ability to keep it together as soon as I walked through the door with Bella and was immediately met with kindness and brought back to a room. The tech, Caitlin, came in quickly and gathered all the information from me that she needed. She also kept me updated on when Dr. McGraw would be in.
When Dr. McGraw arrived she assessed Bella quickly and was very straightforward with me, which I truly appreciated. What I feared the most but expected to happen was having to put my sweet senior girl to sleep. During the whole process, I was shown nothing but compassion, kindness, and patience from all involved. There was another tech working alongside Caitlin whose name l didn't catch but appreciated her just as much. This was the hardest thing I've ever experienced, but these 3 ladies, who really were just doing their job, did it in a way that left a huge impression on me. I was alone at the appointment with my sweet girl, and these ladies truly made me feel less alone in my pain. I have never left a review for a business but felt the need to let them know how much they helped me during that process. Thank you all so much! <3
