My husband and I were looking to purchase two ceiling fans with lights and found them online at Lamps Plus. I texted the Brea store to check if they had them in stock and Alexus was so helpful and prompt in her assistance via text, I had to ask if she was a Bot. Thankfully she wasn't and although they didn't have them in stock she was willing to place the order for me, but I decided to go to the store where I could see the crystals on the fanas well as place the order at the store. Although Alexus was not scheduled to be in until the afternoon, we were assisted by DaJae who had excellent expertise in ceiling fans as well as suggested the best way to blend them into our room, which helped us make our decision in purchasing the two ceiling fans with lights. He was very professional, knowledgeable and easy to work with. Thanks Alexus for suggesting that we come in and your prompt response via text and thanks DaJae for a lovely shopping experience at Lamps Plus in Brea. We came in from Anaheim Hills to a location worth supporting in our local community and we're looking forward to receiving our 1 day free delivery too. I would have given them 5 stars, but we can all strive to improve ourselves even higher. 😉
Lamps Plus provided outstanding service and advice in our purchase of two outdoor fans. AND, when I made a major change in the order, there was no fuss. The exchange was effortless.
