Ignored neck pain in hopes it would resolve, but didn't after several months. I've always been very skeptical about physical therapy, and had my wife not booked an appointment, would not have gone. Just to prove myself the point, I followed exercises closely over the course of a few weeks. Improvements were gradual but noticeable and I am pretty much pain free for the last few weeks. What I most appreciated was that Al Lavayan did not hand me off to some trainee after a first visit, but stuck with me (and all the other patients that I saw) from start to finish. He clearly knows his stuff, and was always in good spirits, even at end-of day appointments. Enjoyed his sense of humor and wit, which helped take issues serious, but not too serious. Highly recommend him. In the current healthcare mess, he stands out to me as a caring professional that got results.