Sue Kilmer16 days agoFrom
WORST shopping experience ever! The way they advertise their prices is deceptive. And I have never been treated as rudely as Brenda treated me. Best Price Mattress and Furniture is hundreds of dollars cheaper and they have integrity.
Rebecca Cileo16 days agoFrom
DO NOT do business here. I bought a sofa and love seat that I really liked. Within a week, I noticed a seam had popped open. Several attempts over a two month period have not resolved the issue. Now, they simply don't respond at all. I highly recommend buying your furniture elsewhere.
I have updated my review to three stars now that the loveseat has been repaired. Customer service is all that sets businesses apart, and Legacy will do well to work at improving theirs.
Malinda Knowles16 days agoFrom
I bought a sofa, love seat, chair, two queen mattresses, as well as a coffee table and end tables. The sofas were supposed to be delivered on a certain day. I had to call on the day and remind them to deliver. They tried to refuse, then went ahead and delivered when I insisted. The coffee and end tables were "on back order" for an indeterminate amount of time. No one bothered to tell me that and when I requested a refund they said all sales were final. Brenda, was less than friendly, did not apologize once for any inconvenience, and now has lost the sale of the two bedroom sets I was going to come back and purchase once inventory came in! It's too bad when businesses don't consider customer service in sales. I still have two bedrooms to furnish, a guest room, and a kitchen. They had all my business until this happened! Thanks for your understanding Brenda!
